Shipping policy
Shipping Policy
1. Order Processing
Orders are typically processed and shipped within 1-3 business days of purchase. We strive to fulfill orders promptly, but please note that processing times may vary during peak seasons or holidays.
2. Shipping Methods
We offer several shipping options to accommodate your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout, along with estimated delivery times and costs.
3. Shipping Rates
Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view the shipping costs for your order during the checkout process before completing your purchase.
4. Delivery Time
Delivery times vary depending on your location and the shipping method chosen. Standard shipping typically takes 3-7 business days for domestic orders, while expedited shipping may arrive within 1-3 business days. International orders may take longer to arrive due to customs processing.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the status of your delivery and estimated arrival date.
6. Shipping Restrictions
We ship to the United States, Canada, United Kingdom, and Europe. Shipping options and costs are displayed at checkout based on your delivery location.
7. Shipping Damage or Loss
In the rare event that your order is damaged or lost during shipping, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for the affected items.
8. Change of Address
If you need to change the shipping address for your order after it has been placed, please contact us as soon as possible. We will do our best to update the shipping information, but we cannot guarantee changes once the order has been processed for shipping.
9. Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at info@arokodesigns.com. Our customer service team is here to assist you with any inquiries related to shipping or delivery.
By placing an order with Àròkò Designs, you agree to abide by the terms and conditions outlined in this shipping policy. Thank you for choosing Àròkò Designs for your fabric needs.